FAQ
This Frequently Asked Questions (FAQ) page provides solutions while encountered the error.
Installation
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Not install Concord.API.Stock.Setup.msi
Error
How to solve
Download Concord.API.Stock.Setup.msi and execute the file. Follow the steps, to install it correctly.
Login API
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Account is not active for API.
Error
How to solve
This error means your trading account is not active for API. The procedure of apply is list here. Follow the steps, will active the account for API.
Warning
If after following the instruction of applying the account, still show up this error please contact us.
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The certification for online place order is expired.
Error
How to solve
Reapply from here Certuficate Enrollment System.